F.A.Q.

We’ve made it one of our top priorities to give you simple, straightforward information on a variety of subjects related to extended car warranties and our plans. Additionally, answers to some of our most frequently asked questions appear below.

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What do you want to know?

In this section you will find frequently asked questions about our service.

What is an extended vehicle warranty?

Also known as a vehicle service contract, an extended warranty is a plan that can be purchased by a consumer that will cover the costs of repair, parts & labor for certain repairs or replacements. They work very similarly to the manufacturer warranty that comes with most new vehicles.

Do I have to buy a car to get this extended warranty?

For the first time in india, you DO NOT need to buy a New or Used car from us or anyone to avail this Warrantee protection. You can simply buy a warranteed protection plan for any of your existing vehicles, upto 7yrs Old or 100,000kms(1lac kms) mileage.

Do I really need an extended auto warranty?

Your vehicle is a big investment. You likely spent a lot of money to acquire it. The longer it stays in great working condition, the more value you get from your investment. Vehicle service contracts or extended auto warranties are designed to protect your investment by keeping your vehicle in good, drivable shape without you having to incur a lot of extra repair costs.

Where Can I take my vehicle for repairs?

you can choose any dealer out of the list of our authorised service dealer network of 400+ accredited service centers nationally.

How are repair claims paid with my Warranteed vehicle protection Plan?

This is one of the best aspects of being a Warranteed™ extended car warranty customer. Claims are incredibly simple. Bring the vehicle to the repair facility of your choice, present your W-membership information to the service professional so that they may contact our claims department. We’ll approve any covered repairs over the phone & mail to the ASC. There is no paperwork, no limit on the number of claims you file, and no need to pay first and then work to be reimbursed.

What do I have to do about servicing my car once the policy has started?

You don’t have to do anything special except keep getting your vehicle serviced on time at a Company authorised service center or any of the W- authorised service center in accordance with the manufacturer’s recommendations. Please ensure that you retain the receipted invoice as this will be required should you make a claim.

Why buy vehicle service contract now? Especially if I still have a manufacturer warranty.

When your manufacturer’s auto warranty has expired or is about to expire, you are left without protection from mechanical breakdowns. Every Km you drive increases the likely-hood of a mechanical failure. Infact the requirement of vehicle maintenance Warrantee is the Most acute after the initial 2-3 year period and that’s when you may not have Warrantee. Its best to have your protection plan bought at this moment to cover at least 2 years from the date your manfacturer’s warranty gets over. This would ensure that you are covered when you would need it the most.

Is my warranty transferable?

Yes! It most certainly is. For a modest transfer fee, you can pass your extended vehicle warranty direct plan onto the future owner of your vehicle should you decide to sell it while you’re covered. This can be a big incentive for a buyer to select your vehicle over another.

How can you give all this protection so cheaply?

This is the Magic of Web. This is a direct contract between you and us, thereby eliminating any middleman – the dealers or car resellers – who usually marks up the policy.
We have realistic price arrangemens with our ASCs. They provide standardised professional service at the right price , which is reimbursed by our underwriters.